New chatbot setup page  🤖
It’s now even easier to create your very own chatbot! With our newly redesigned chatbot setup, you can get started in three easy steps:
  1. Create a personality by giving your new chatbot a name and a face. 😀
  2. Give your chatbot an audience and select where your chatbot will be active.
  3. Start building your new digital assistant! 🎉
New home screen and trial dashboard 🎉
We created a new home screen for our platform!
After you log into the platform of Watermelon, you will be forwarded to our new home screen. In this screen, you can see your current conversations this month, and the total of conversations you had last month.
You will also see a brand new checklist, if you haven't created your chatbot yet, follow the simple 7 steps to create your very first chatbot and make the most out of it. After finishing one of the steps the checkmark will be filled in, to show your progress. ✅
For 14-day trial users the dashboard will also feature a progress bar to see how far you are in your trial and how many days you have left.
New home screen
Our latest Bug fixes
Our developers worked really hard to make sure the platform works the right way! 👷‍♂️
The following bugs are solved.
  • .gif files are now actually shown as clickable files on Whatsapp. Before the .gif files where shown incorrectly. 🕺
  • Breaks in the conversations are now shown the right way in Whatsapp. Breaks in conversations now work for all channels!
Automate your Instagram conversations! 🎉
The time has come! You can now use Watermelon to manage and automate all of your Instagram conversations! Activate your chatbot now on one of the largest social media platforms in the world!
Read our Helpcenter article to learn how you can connect your Instagram account!
A fix for the Tubemap
We solved an issue for our tubemap.
  • When a media file is added to a conversation the tubemap is now shown correctly. ✅
Try out our new login page 🥳
We are excited to announce our new login page!
We redesigned the look and feel to suit the Watermelon 🍉 brand! Have you spotted it already?
Schermafbeelding 2022-06-03 om 15
Need some help? We've got you covered. 😎
Support menu
We have made our Support menu even easier for you!
If you’re looking for useful resources, our help center, or a way to contact us, simply click the help icon (?) in the top menu, from the new menu, you can easily select how we can help you and you will be directed to the right page!
Schermafbeelding 2022-05-24 om 16
Some great bug fixes 🛠
We improved the Facebook Messenger integration:
  • We've fixed an issue where Facebook Messenger conversations from different people were added in one single conversation.
  • We've also fixed an issue where every Facebook page that was added to Watermelon was called Meta.
  • Lastly, we have enabled notification settings for the standard plan 🎉
A round of fixes for the website widget!
Website widget
We squashed some bugs 🪲 and improved the website widget:
  • The placeholder text for a phone number now shows the correct input format.
  • The website widget no longer shows a coloured circle as the welcome message, but shows your uploaded chatbot avatar instead. 🤖
  • When the chatbot is not active on the website widget, the available agents are now shown correctly.
Screen Shot 2022-05-17 at 10
A bug 🪳 and a button
Our product team fixed a bug and added a cancellation button!
  • When you create a new account and log in for the first time you would encounter a block ⛔️ This has been fixed.
  • We added a cancellation button on the my company page.
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