The green "Remove Facebook" button doesn't work.

You can not see the answer of the chatbot because the text is white.

When I open an archived email within contacts, I can't see the content of the email.

When I have forwarded an email to another agent, the conversation is still visible in "usassigned conversations".

we krijgen nog steeds te veel mismatches

Sometimes when I receive an email, I see a code in the preview in the conversation overview.

When a user has 'support agent' credentials, conversations which are picked up by the agent are not visible on the Ios application. These are also not visible for the support agent in the assigned team of the agent.

When I reply on an email, and I change the "to" emailadres to another email, it won't change.

Expected behaviour: Correct display of amount of open conversations in platform. Current behaviour: Sometimes it happens that the counter for All conversations, unassigned conversations doesn't display the correct amount of conversations. For instance, it will display 5 at All conversations but when you open this, there will only be 2.

Expected behaviour: Deleting a multiple choice module Current behaviour: Most customers have a 'Start menu' at the beginnen of their chatbot. They have multiple choice buttons to choose from to get the right information. If you delete one of those multiple choice buttons from the Chatbot builder, the 'Link to conversation' from other multiple choice buttons also get erased. Also some 'End of Conversation' modules are deleted. You can only manually rebuild the links between your conversation to solve the problem.