After sending a message, the suggestion bot does not disappear, but stays visible in the chat.

It is not possible to add a hyperlink in the Windows desktop app. The text appears as a hyperlink, but it is not possible to set a website destination.

When selecting a word in conversation to make it a hyperlink, the hyperlink button does not work. Other buttons do work.

When you receive a Whatsapp message out of working hours, the OOO message is triggered. But it seems everytime the OOO message is send, the conversation gets split up in mutiple conversations.

No notification when whatsapp is incomming when a contact sends a first message in a conversation.

I have two multiple-choice buttons. When I click on the right multiple-choice button, nothing happens. I tried the workaround about the empty boxes, but this won't help.

Expected behaviour: Correct display of amount of open conversations in platform. Current behaviour: Sometimes it happens that the counter for All conversations, unassigned conversations doesn't display the correct amount of conversations. For instance, it will display 5 at All conversations but when you open this, there will only be 2.

I can't delete a tag in the contacts overview. It gives a 404 error.

Expected behaviour: Deleting a multiple choice module Current behaviour: Most customers have a 'Start menu' at the beginnen of their chatbot. They have multiple choice buttons to choose from to get the right information. If you delete one of those multiple choice buttons from the Chatbot builder, the 'Link to conversation' from other multiple choice buttons also get erased. Also some 'End of Conversation' modules are deleted. You can only manually rebuild the links between your conversation to solve the problem.

Expected behaviour: Send a message as a customer, without an empty message appearing before sending a message. Current behaviour: Sometimes, while having a conversation in the website widget a random empty message will be sent before my own reply (as a customer).