Expected behaviour: Red dotted line appears when conversation flow is built wrong Current behaviour: If you build a conversation flow without an 'End of conversation' or 'Link to conversation' at the end of the flow, a red dotted line will appear around the conversation flow (in the overview of all your conversation flows). However, when adding a multiple choice option with 2 choices, from with only 1 is ended correctly and the other not, this red dotted line won't be visible. In the attachments you will see a conversation flow called 'Nieuwe verzekering'. This flow hasn't been built correctly, but as you can see in the other attachment, it hasn't got a red dotted line.

Not all my e-mails appear in the Watermelon platform.

When I open an archived email within contacts, I can't see the content of the email.

Tried to change the name of a contact who contacted us through Whatsapp, but it automatically changes back to the name it contacted us with.

Sometimes it is not possible to see a correct overview of earlier sent messages after archiving a conversation. Which causes a false overview of a conversation over time.

Expected behaviour: Correctly adding images to the mail body. Current behaviour: When images are added to the mail body in a mail client (so not as attachment), they aren't shown in Watermelon. You get an image couldn't be found icon in the platform.

I have two multiple-choice buttons. When I click on the right multiple-choice button, nothing happens. I tried the workaround about the empty boxes, but this won't help.

I can't open one of the conversation flows.

Some conversation flows have a red dotted line, although the conversation flows ends with a "link to another conversation" or "end of conversations". De chatbot won't recognize that question variations of these conversations.

Expected behaviour: Deleting a multiple choice module Current behaviour: Most customers have a 'Start menu' at the beginnen of their chatbot. They have multiple choice buttons to choose from to get the right information. If you delete one of those multiple choice buttons from the Chatbot builder, the 'Link to conversation' from other multiple choice buttons also get erased. Also some 'End of Conversation' modules are deleted. You can only manually rebuild the links between your conversation to solve the problem.