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1
Export does not have date/time stamp
under review
Hi, when we export all conversations into a .csv file, all date/time stamps are as follows: 01-01-0001 00:00:00
1
2
Suggestion bot does not show in platform
When enabling the suggestion bot in the Watermelon platform, it does not show at all. Not in Unassigned and not in My conversations.
1
8
Chat counter in platform doesn't display the correct amount of open conversations
planned
Expected behaviour: Correct display of amount of open conversations in platform. Current behaviour: Sometimes it happens that the counter for All conversations, unassigned conversations doesn't display the correct amount of conversations. For instance, it will display 5 at All conversations but when you open this, there will only be 2.
3
2
Mail notification is sent multiple times per conversation
in progress
Instead of receiving a single notification mail per conversation, you now receive multiple notification mails if the conversation is forwarded by the chatbot.
2
1
No mail notification when chatbot forwards conversation via Facebook
in progress
You expect a mail notification when the chatbot forwards a conversation to unassigned. Right now this does not work for Facebook, but it does work for all the other channels.
3
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